STORE POLICY
Customer Care
At Suavear, customer satisfaction is our top priority, and we have a dedicated customer care team available to assist you with any questions or concerns. Whether you need help with sizing and styling or have questions about your order, our team is here to help.
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Currently, we do not have a phone number for direct contact. However, customers can reach us via email at support@Suavear.com during business hours. Additionally, our website has a contact form that allows you to speak with one of our representatives in real time. We strive to respond to all inquiries within 24 hours, but during high volume times, it may take longer.
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We offer a hassle-free return policy if you are not completely satisfied with your purchase. Simply contact our customer care team via email or the contact form on our website within 14 days of receiving your order to initiate the process. We will provide instructions on how to send the item(s) back, and once received, we will process the refund.
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We aim to ensure that every customer has a positive experience when shopping with us, and we are committed to going above and beyond to make that happen.
Wholesale Inquiries
At Suavear, we are open to wholesale inquiries and opportunities. We understand that many customers want to purchase larger quantities of our products for their retail or distribution businesses, and we are happy to accommodate these needs.
We sell wholesale and would be happy to provide further information about our products, minimum order quantities, and pricing. If you are interested in purchasing our products for resell or distribution, please do not hesitate to contact us at support@Suavear.com with the subject line "Wholesale Inquiry", and we will get back to you with all the necessary information and forms.
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We value our wholesale customers and are committed to providing them with the best possible service and support. Our goal is to build long-term partnerships with wholesale customers and help their businesses grow and succeed.
Privacy & Safety
At Suavear, we take the privacy and safety of our customers very seriously. We understand that trust is earned and are committed to earning and keeping your faith.
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We have implemented strict security measures to protect the personal information you share with us, including using secure servers, firewalls, and encryption. We also comply with all applicable data protection laws and regulations.
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We collect only the information necessary to process your order and provide you with the best possible service. This information may include your name, address, phone number, and email address. We do not share or sell this information to third parties except as necessary to process your order or as required by law.
We also use cookies and other technologies to improve your browsing experience and personalize our content. However, you can always choose to disable cookies in your browser settings.
We keep your personal information as long as necessary to provide you with our services, but no longer than we are legally obliged. You can contact us anytime to request to see, change or delete your personal information.
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We will continue to work hard to earn and keep your trust by protecting your privacy and safety. If you have any questions or concerns, please do not hesitate to contact us at support@Suavear.co.m
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Clearpay
- More coming soon!